If you run events of any kind then you need to know how successful they are – what worked and what didn’t! You also need anonymous feedback so that people are more honest.
Key techniques for getting quality feedback include NOT offering a reward/prize draw for participating – people focus on what they think you want to hear as they believe it will help their chances – asking the right questions and keeping the survey small.
It is also important that people believe that their response will make a difference so publishing reports on how well you have done or actions you have taken to improve based on feedback helps.
If you need help in designing questions, running surveys, interpreting results or you just want to do your own thing then we have a solution for you.
Contact us for more information to see how we can help.